Insurance Chatbots: Use Cases, Benefits & Best Practices From capturing relevant information to fraud detection and status updates, chatbots help automate and streamline claims processing. Whether it’s answering questions about insurance policies, processing claims, or providing quotes, an insurance chatbot can be programmed to handle a wide range of tasks efficiently and accurately. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. Using AI and machine learning, Nauta is trained to respond to queries, offer useful links for further information, and help users to contact a […]