Artificial intelligence (AI)

The Future of Retail: Top 6 Retail Technology Trends for 2024 Artificial intelligence in retail is injecting a fresh dose of energy into the industry, helping retailers optimize their operations, explore new ways to engage with customers, and take CX to the next level. While advancements in AI were gradual until 2022, the launch of ChatGPT marked a significant turning point, accelerating AI integration across the retail sector. Since then, we’ve witnessed AI technologies and AI tools enhancing nearly every facet of retail operations. Setting the right price can be a complex dance of analyzing competitor prices, understanding demand, and gauging […]